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“I want to let you know how much I appreciate working w/VeeArc. You do a fantastic job…every time! I work with enough vendors to know that this is rare. Please forward this to your boss or whoever would be interested in knowing how great of a job you do.”
“Sarah & Jill – You are great and we can’t thank you enough for the extra effort you have put forth to keep this a priority. I thank you both & tech, who has spent endless hours getting this repaired.”
“Hi Sarah, I spoke to my customer and they will be sending a trucking company Monday morning to pick up the 3RW3483-0DC34. My customer was completely blown away by your turn around time! This starter is part of a big project that has been put on hold until the starter could be diagnosed as “A-OK”. My customer said I “was a goddess” but that compliment really belongs to you!! Thanks again!!”
“Just a brief update. The SPIRIT (Oil Rig) was quite pleased with your work. They told John this morning that the rig was running better than ever. They had problems they didn’t know they had until he arrived. So often our guys don’t receive positive feedback, that I like to pass it on when I hear good things.”
“Thank you so much. You guys have wonderful service.”
“Kent & Mike – I really appreciate you handling the door-to-door delivery of the soft start last night. I received a call advising me of the status and flight info. Our salesman was ecstatic to pick up the package 15 minutes early. I even received a follow-up call verifying that the package had been picked up.
I am extremely impressed with this facet of customer service you provided. It fits right in line with everything else you and the rest of the VeeArc staff (Jill & Sarah) have provided in the way of customer service. Just so you know, they, too, did their normal great work in getting this customer back up and running.
Again, thank you. I really appreciate the way all the business is being directed through our group.”